Description of tasks

External communication comprises all external communication.

Internal communication incorporates communication with occupants of units and their children or guardians.

Health and Wellness is focused on the spiritual and physical health of the residents and can be likened to good neighbourliness i.e. efforts to support them in times of need. This is inclusive of making arrangements with the frail care unit, which has been outsourced to a medical doctor, and nursing staff who deliver basic medical services to all residents who are in need thereof. This service is inclusive of a 24-hour emergency service.

Finance covers the full spectrum, from the creation of an annual budget to the ongoing supervision of income and expenditure. The proposed monthly levies together with the budget are tabled at the Annual General Meeting for the residents’ approval. An independent chartered accountant audits the financial statements of the village and residents are presented with audited statements annually.

Maintenance, upkeep and repairs are implemented by the management agent who reports to the Body Corporate and who also renders a limited service at the request of residents who require assistance at their units.

Administration is inclusive of routine office work, as well as the maintenance of the records that are legally required.

Secretarial incorporates the keeping of minutes of the various meetings as well as the handling of a wide range of correspondence.

Human Resources involve the canvassing for, appointment of, dismissal and pensioning of staff, as well as compiling employment contracts and the handling of other personnel matters inclusive of disciplinary hearings. The services of a qualified human resources expert are utilised in handling staff matters.

Security is an important issue that involves two components: First non-medical emergency situations for which there is an emergency plan that has been registered with the Directorate of Civil Protection of the Tshwane Municipality. The safety sub-committee handles such matters with the cooperation of block leaders and assistant-block leaders who were in any event appointed from the nine phases of the village.

In the second place there are security issues that are aimed at maintaining the most outstanding perimeter security. Strict entry control is maintained. The security service has been contracted out, but the gatekeepers have been personally trained by residents in an effort to ensure that they comply with the village’s exclusive requirements. In addition use is made of video cameras, electrified fences, alarms and lights that are automatically activated if untoward entry is sought. In addition the fence has been electrified from the bottom up.

In an effort to stimulate social life, regular cultural outings and productions featuring well known artists are organised. In addition there are various groups who play cards, word games and billiards. The committee member responsible for the social portfolio and culinary services takes care of this and also organises monthly events as well as theme evenings where residents can make contact with other residents in the village. The catering service has been outsourced and provides residents and their guests with affordable lunches. The responsible committee member keeps a watchful eye to ensure that pricing is always reasonable and quality is maintained.

As a result of security issues private domestic services are no longer allowed in the village and the odd domestic help who are still working in the village are being phased out. The management association has outsourced this service and every resident is entitled to one shift of three hours per week. Additional shifts are available at a reasonable tariff and can be obtained through the administrative office. This service is managed by the management agent, but monitored by a committee member.

For the same reason private gardeners are no longer allowed. The garden service has been outsourced and depending on the size of the garden residents are allowed one hour or half an hour shift per week by a gardener. This does not include mowing the lawn, which is attended to on a communal basis.